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Welcome to Dokkan .
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our agency services and e-commerce platform.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, billing address.
Account Information: Username, password, and other details for account creation.
Payment Information: When purchasing products, we collect payment details securely through trusted payment processors.
Usage Data: Information about how you use our website (pages visited, time spent, device info, browser type).
Cookies and Tracking: We use cookies and similar technologies to improve your browsing experience and analyze site traffic.

2. How We Use Your Information

We use your information for the following purposes:

To process your orders and deliver products.
To provide agency services like consultations and project management.
To communicate with you (order updates, customer support, marketing offers).
To improve and personalize your experience on our platform.
To comply with legal requirements and protect against fraud.

3. Sharing Your Information

We do not sell or rent your personal information.
We may share information with:

Payment processors (for secure transactions)
Shipping companies (to deliver your orders)
Service providers helping us run our website (analytics, email marketing tools)
Legal authorities if required by law.

4. Your Privacy Rights

Depending on your country/region, you have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal information.
Opt-out of marketing communications at any time.

To exercise these rights, contact us at: sales@dokkan.agency

5. Cookies Policy

We use cookies for:

Website functionality
Remembering your preferences
Analyzing traffic
Marketing purposes

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal data, including SSL encryption, secure hosting, and limited access controls.

7. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of these external sites.
We recommend reading their privacy policies separately.